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Support Services |
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Statim Network Solutions helps organizations maximize the performance of their systems, for both voice and data. - Managed Services - Statim engineers are responsible for the daily management of the system. Annual contract required.

- Phone Support - Statim engineers are available via phone, email and web to provide support. Annual contract or pre-paid consulting hourly fee is required.
- Maintenance - Statim engineers are available to assist customers when their system fails due to a hardware issue. Annual product maintenance contract required.
Our Help Desk Portal provides 24x7 access to: - view and log cases
- search our solutions database
- view service reports
To obtain access, please call your customer advisor at 847-782-9100. Click the Support Portal link above to access the portal. |
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