Statim

Accelerate Your Success with Statim Network Solutions

Now more than ever before, businesses of all types depend on secure converged networks to overcome the challenges of today's business environment. Organizations must securely connect people, remote offices and applications together to lower operating expenses and to increase overall productivity. That is the core business value Statim Network Solutions provides. 
 
As the network has become a more strategic asset, the need for higher availability, security, and reliability has increased. Delivering what companies require to achieve a converged, complex network takes specialized knowledge and skills in a growing list of advanced technologies that includes voice, security, wireless LAN, and storage networking.

Our services lifecycle approach defines the activities needed to help you successfully deploy and operate technologies and optimize their performance throughout the lifecycle of your network.

Our managed services provide around the clock management and monitoring 24x7, 365 days a year.

• Managed Telephony Services - gateways and messaging servers
• Managed Firewall Services - includes anti-virus, anti-spam, content filtering, vulnerability scanning, VPN, DDNS
• Managed Messaging Services - unified messaging, spam filtering, email management.

For each managed service a monthly report is provided via our secure portal.

Statim Network Solutions helps organizations maximize the performance of their systems, for both voice and data.

• Managed Services - Statim engineers are responsible for the daily management of the system.  Annual contract required.

  

• Phone Support - Statim engineers are available via phone, email and web to provide support.  Annual contract or pre-paid consulting hourly fee is required.
• Maintenance - Statim engineers are available to assist customers when their system fails due to a hardware issue.  Annual product maintenance contract required.

Our Help Desk Portal provides 24x7 access to:

• view and log cases
• search our solutions database
• view service reports

To obtain access, please call your customer advisor at 847-782-9100.

Click the Support Portal link above to access the portal.